Legal

Terms and Conditions

Effective date: 16 June 2026

Welcome to litgapsgone ("we", "our", "us"). By accessing our website, purchasing resources, downloading materials, or using our services, you agree to comply with and be bound by these Terms and Conditions. If you do not agree, please discontinue use of the website and resources.

1. About us

litgapsgone operates as a division of Combined Power Pty Ltd and provides educational resources, digital downloads, printable learning materials, and educational support tools for learners, educators, tutors, and families.

2. Educational purpose

Our resources are designed for educational purposes only. The information and materials provided by litgapsgone are not intended to replace professional educational, psychological, therapeutic, medical, diagnostic, or specialist advice.

3. Intellectual property

All website content and educational resources, including worksheets, downloads, activities, graphics, logos, branding, text, layouts, digital products, designs, printable materials, videos, and templates, remain the intellectual property of Combined Power Pty Ltd trading as litgapsgone unless otherwise stated. No content may be copied, reproduced, modified, redistributed, resold, shared, uploaded, or commercially exploited without prior written permission.

4. Website use

Users agree not to misuse the website, interfere with its functionality, attempt unauthorised access, upload malicious software, use the site for unlawful purposes, scrape content, or use resources in ways that breach licensing terms. We reserve the right to suspend or restrict access where misuse is suspected.

5. Digital products

Due to the nature of digital products, products are delivered electronically and files cannot generally be returned. Refunds are handled per our Refund Policy below and your rights under the Australian Consumer Law. If you experience technical difficulties or receive incorrect files, please contact us and we will work to resolve the issue.

6. Limitation of liability

While we strive to provide accurate, high-quality educational content, litgapsgone and Combined Power Pty Ltd make no guarantees regarding uninterrupted access, error-free content, specific educational outcomes, or compatibility with all software or devices. To the maximum extent permitted by law, we are not liable for indirect loss, data loss, business interruption, reliance on materials, technical issues outside our control, or loss resulting from misuse of resources. Nothing in these terms excludes rights available under the Australian Consumer Law.

7. Third-party services

Our website may contain links to third-party websites, payment providers, or external tools. We are not responsible for the content, security, availability, or privacy practices of third-party services.

8. Changes

We may update these Terms and Conditions, modify website content, improve resources, discontinue products or services, or revise pricing or licensing at any time. Updated versions take effect on publication.

9. Governing law

These Terms and Conditions are governed by the laws of Australia. Any disputes are subject to the jurisdiction of Australian courts.

10. Contact

litgapsgone, a division of Combined Power Pty Ltd. Email: admin@litgapsgone.com. Web: litgapsgone.com.

Terms of Use and Licence

Effective date: 16 June 2026

1. Single-user licence

Unless otherwise stated, litgapsgone resources are licensed for single-user use. A single-user licence permits one classroom teacher, one tutor, or one parent or carer to use the resources with their own learners or children.

2. Permitted use

Users may print materials for educational use, display resources digitally during lessons, use materials in face-to-face or online teaching, save files to their own device, and use resources within their own direct teaching environment.

3. Prohibited use

Users may not share files with others, upload files to shared drives, redistribute or resell resources, publicly post downloads, claim resources as their own work, modify resources for resale, share editable files, upload resources into AI training systems, or upload resources to commercial databases, subscription libraries, or marketplaces without written permission.

4. Schools and organisations

Schools, tutoring centres, organisations, therapy practices, or multiple educators require an appropriate multi-user licence. Please contact us at admin@litgapsgone.com.

5. Digital use

Permitted digital use includes online lessons, tutoring sessions, screen sharing with learners, and interactive whiteboard display. Users may not record and redistribute lessons containing the resources, publicly upload screenshots or downloads, or share editable files.

6. Copyright

All materials remain protected under Australian and international copyright laws. Unauthorised copying, sharing, distribution, or commercial use is strictly prohibited. Copyright 2026 Combined Power Pty Ltd trading as litgapsgone. All rights reserved.

Privacy Policy

Effective date: 16 June 2026

litgapsgone respects your privacy and handles personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains what we collect when you visit our website or buy our digital resources, and how we use, store, and protect it.

1. What we collect

• Information you provide through our forms, for example when you request the free placement guide: your name, email address, your role, and the main literacy concern you choose to share.
• Account and order information: your name, email address, and billing details when you buy or download a resource.
• Payment information: handled by our third-party payment providers. We do not store full card or banking details.
• Purchase and download history.
• Communications you send us, and your newsletter preferences.
• Website usage data through cookies and analytics, such as pages visited and device or browser type.

2. Why we collect it

To process your purchase and deliver your downloads, provide support, send updates or newsletters where you have opted in, improve our website and products, and meet our legal, tax, and record-keeping obligations.

3. Email marketing

We only send marketing emails to people who have opted in, for example by requesting the free placement guide. You can unsubscribe at any time using the link in any email.

4. Cookies and analytics

Our website may use cookies and analytics tools to understand traffic and improve your experience. You can disable cookies in your browser settings, though some features may not work as well.

5. Disclosure and third parties

We use trusted third-party services to run the business, which may include payment processors, the website and hosting platform, email-marketing tools, and analytics providers. Each handles data under its own privacy policy. We do not sell or rent your personal information, and we do not share it for unrelated third-party marketing. We may disclose information where required or authorised by law.

6. Children's privacy

Our resources are bought by adults: parents, carers, educators, and tutors. We do not knowingly collect personal information directly from children. Where a resource is used with a child, that is done by the purchasing adult, not by litgapsgone.

7. Data security

We take reasonable steps to protect personal information from misuse, loss, and unauthorised access, using reputable hosting, payment, and email providers. No online system is completely secure, but we work to keep your information safe.

8. Accessing and correcting your information

You may request access to the personal information we hold about you, or ask us to correct it, by contacting us at the details below. We will respond within 30 days.

9. Data retention

We keep order and financial records for seven years, as required by Australian tax law. Other customer data is kept while your relationship with us is active, then deleted or de-identified when it is no longer needed.

10. Complaints

If you believe we have mishandled your personal information, please contact us first. We will acknowledge within five business days and aim to resolve it within 30 days. If you are not satisfied, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au or 1300 363 992.

11. Contact

litgapsgone, a division of Combined Power Pty Ltd. Email: admin@litgapsgone.com.

Disclaimer

Effective date: 16 June 2026

1. Educational purpose only

All resources provided by litgapsgone are intended for educational purposes only. They are designed to support learning, growth, confidence, and skill development, but are not a substitute for professional advice or intervention.

2. No professional advice

Resources are not intended to replace educational assessments, psychological advice, medical advice, therapeutic intervention, or specialist support services. Users should seek appropriate professional advice where required.

3. Individual results may vary

Every learner is unique. Educational outcomes may vary depending on learner ability, consistency, implementation, learning environment, educator support, parental involvement, and teaching approach. litgapsgone makes no guarantees regarding specific academic, behavioural, developmental, or educational outcomes.

4. Use at your own discretion

Users implement resources at their own discretion and are responsible for ensuring activities are appropriate for their learners and educational context.

5. External links

Our website may contain links to third-party websites or services. We are not responsible for the content, availability, accuracy, or practices of external sites.

Refund Policy

Effective date: 16 June 2026

1. Digital products

Due to the nature of digital products and downloadable educational resources, all sales are generally final. Refunds are not typically provided once files have been downloaded, products have been accessed, or resources have been delivered electronically.

2. Change of mind

Change-of-mind purchases are generally not eligible for refunds.

3. Exceptions

Refunds may be considered where duplicate purchases occur, incorrect files are delivered, files are corrupted or inaccessible, or where required under the Australian Consumer Law. Where required under the Australian Consumer Law, refund obligations will always be honoured.

4. Technical support

If you experience technical difficulties accessing resources, please contact us and we will work to resolve the issue promptly. In many cases, replacement files or alternative access can be provided.

5. Important notes

This policy does not affect your rights under the Australian Consumer Law. Sharing purchases with others or breaching the Terms of Use is not eligible for a refund.